Agroalimentaire, Retail
Île de France
Publié il y a 4 ans
Context
Being accountable of promo business continuity after go-live, including promo tool, promo processes and usage of data provided by the tool to external applications (Sales force, logistics, sales forecast)
Mission
- Take an organization-wide view of the promotion end to end processes, including other satellite applications and business implications
- Be the single point of contact of Project team (internal & external) about business topics
- Matrix management of sales operations team and Key users during all project phases
- Be constantly in contact with involved business teams to ensure process as they are managed in the tool fit their needs
- Understand and defend business needs, being flexible enough to propose efficient solutions.
- Identify external impacts in coordination with internal & external teams (data, process, change)
- Create and update documentation about all promo processes & training documents
- Alert management in advance if project derails from a business perspective (quality of deliverables, testing timing…)
- Share project milestones with key users and stakeholders under a business angle
- Go-live support, training of key users & final users
- Give support to secure post go-live hypercare period and monitor tool acceptance level
Profile
- Mandatory knowledge of French Trade promo processes & mechanics
- Mandatory experience in a Category Planning or Key Account team in France
- Project management skills, pragmatism, pressure resistance
- Agility in complex, global & matricial organizations
- Relationship skills : Relational ease, pragmatism, being both business oriented and able to take into account technical constraints + enough authority to challenge both internal & external parties
- Business acumen
- French mother tongue
- Very good English level
- Affinity with business topics & Information Systems / sales tools environment